Shipping Policy

At Emmanuel Ronseti Skincare, we offer worldwide shipping. Please note that certain products may have shipping restrictions, and some items cannot be delivered to international destinations.

When you place an order, we will provide estimated shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on your chosen shipping provider, estimated delivery dates may appear on the shipping quotes page.

Shipping rates for many items are weight-based. The weight of each item is listed on its detail page. To align with the policies of our shipping partners, all weights are rounded up to the next full pound.

Privacy Policy

Emmanuel Ronseti Associates Limited, trading as Emmanuel Ronseti Skincare, is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you interact with us online or via telephone.

1. Data Controller

Emmanuel Ronseti Associates Limited, registered in England and Wales under company number 07479682, is the data controller responsible for your personal data. Our registered address is 167-169 Great Portland Street, 5th floor, London, England W1W 5PF.

2. Information We Collect

Depending on how you use our services and website, we may collect the following information:

• Personal Details: Name, email address, telephone number, and postal address.
• Account Information: Details provided when creating an account with us.
• Order Information: Products ordered, order history, and payment details.
• Communication Records: Correspondence via email, telephone, social media, or our website.
• Website Usage: Information about your location and how you use our website.
• Marketing Preferences: Your choices regarding receiving marketing communications.

3. Sensitive Personal Data

We may collect sensitive personal data, such as information about allergies or medical conditions, to provide personalized product recommendations. This data is used solely for this purpose and not for marketing.

4. How We Use Your Data

We use your personal data for the following purposes:

• Order Fulfillment: Processing and delivering your orders.
• Customer Service: Communicating with you and managing our relationship.
• Marketing: Sending you information about our products and offers, with your consent.
• Improvement: Enhancing our products and services based on your feedback and usage patterns.
• Legal Obligations: Complying with legal and regulatory requirements.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. This includes encryption, password protection, and access controls.

7. Sharing Your Data

We may share your personal data with:

• Service Providers: Companies that provide services on our behalf, such as payment processing and delivery.
• Legal Authorities: When required to comply with legal obligations or respond to lawful requests.

8. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data under certain circumstances.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info.emmanuelronseti@gmail.com.